Hello everyone, I’m currently facing an issue with the display name approval process for my WhatsApp Business API account, and I’m hoping the community can provide some insights or solutions. Here’s the situation: I submitted a display name that matches my business name, but it was rejected, even though it aligns with WhatsApp’s display name guidelines. I double-checked the business verification and made sure the name is consistent across all documents and profiles (e.g., Facebook Business Manager). Despite following the naming rules (e.g., avoiding generic terms or abbreviations), the approval still failed.

Hi Niraj, Yes, I’ve faced the same issue before — it’s frustrating when you feel like everything is correct, but the display name still gets rejected. Here’s what helped me: The name I submitted was exactly the same as my official business name (no shortcuts or abbreviations). All my business details matched across documents and Facebook Business Manager. I followed all the display name rules from WhatsApp. Try resubmitting—sometimes just fixing these small formatting issues and submitting it again works. And if that doesn’t work, you can contact WhatsApp support through Meta Business Help —they’ll usually review it manually. Best Regards, Newdata

Help Needed: WhatsApp Business API Display Name Approval Issue

niraj

Hello everyone,

I’m currently facing an issue with the display name approval process for my WhatsApp Business API account, and I’m hoping the community can provide some insights or solutions.

Here’s the situation:

I submitted a display name that matches my business name, but it was rejected, even though it aligns with WhatsApp’s display name guidelines.
I double-checked the business verification and made sure the name is consistent across all documents and profiles (e.g., Facebook Business Manager).
Despite following the naming rules (e.g., avoiding generic terms or abbreviations), the approval still failed.

newdata

Hi Niraj,

Yes, I’ve faced the same issue before — it’s frustrating when you feel like everything is correct, but the display name still gets rejected.

Here’s what helped me:

The name I submitted was exactly the same as my official business name (no shortcuts or abbreviations).
All my business details matched across documents and Facebook Business Manager.
I followed all the display name rules from WhatsApp.

Try resubmitting—sometimes just fixing these small formatting issues and submitting it again works.

And if that doesn’t work, you can contact WhatsApp support through Meta Business Help —they’ll usually review it manually.

Best Regards,
Newdata