Hey everyone, We’ve started using WhatsApp for customer updates and promotions. Just wanted to know is there a good time or day when it’s best to send messages so people actually open and read them? Would love to know what’s worked for others here. Best Regards, Ritvik

Hey! We’ve been running WhatsApp campaigns for a while now. For us, messages sent between 11 AM and 1 PM, or in the evening between 6 PM and 8 PM, tend to get better replies probably because people are free during lunch breaks or after work.

Interesting! Do weekends work well too, or is it better to send only on weekdays?

It really depends on who you're messaging. If it’s for businesses, weekdays usually work better. But if you’re targeting regular customers or selling products online, weekend mornings especially Saturdays can also work well

That’s helpful, thanks! One more thing how often should I send messages? I don’t want to bother people too much

Yeah, that’s important. If you send too often, people might start ignoring or even block your number. We usually keep it to 1–2 times a week, and only send when there’s something really useful like a new offer, update, or reminder.

So it’s better to focus on quality than quantity, right?

Exactly! One helpful message is way better than five random ones. If people find value in what you’re sending, they’ll actually want to hear from you.

Can I personalize messages to make them feel more relevant?

Yes, definitely! You can use placeholders in your templates like {{1}}, {{2}}, etc. and fill them with things like the customer’s name, their order number, or a date when sending. It makes the message feel more personal instead of just a copy-paste.

When’s the best time to send WhatsApp messages or campaigns?

snapshot

Yes, you can!
Emojis and links work totally fine in templates even with placeholders.
Just make sure everything flows naturally.

Ritvik

Did you have any idea how to do it, like any example if possible that you have tried

snapshot

Sure, let me share...

Hi {{1}} 👋, your order {{2}} has been shipped. Track it here: https://yourlink.com

This kind of message is clean, personal, and easy to read.

Ritvik

"Perfect. I’ll try using that format. Thanks again!

snapshot

Anytime! Once you send a few like that, you’ll get an idea.

And if you ever see lower engagement, just try changing the timing or wording a bit small changes make a big difference

Ritvik

Yes, you're right.

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