Trisha Hey, I want to send reminders to my customers for an upcoming workshop. Is that allowed on WhatsApp?
newdata Yes, absolutely Reminders like event notifications, timing alerts, or session follow-ups are completely allowed on WhatsApp — as long as the customers have opted in or registered.
Trisha Okay, perfect. I’ll have a few different sessions throughout the day — like some from 5 to 7 PM, others later in the evening. So can I send multiple reminders for the same customer in one day?
Trisha Nice! So if I send 2 or 3 messages to the same customer in one day, will I be charged for each one?
newdata That used to be the case earlier — but WhatsApp’s pricing model has changed a bit recently (as of July 2025)
