Vijay Hi Team, I have created the templates its approved, but when I'm trying to send messages, we are getting error.
newdata Hi Vijay, That can happen for a few reasons. Just to help you better — can you tell me if the failure message says anything specific? Like "undelivered" or "invalid content"? Or is it just not sending at all without any error?
Vijay Yeah, it just says “SENT — and in other column it shows “Error - 131049” The template itself is approved though.
newdata Error 131049 means WhatsApp blocked the message to protect users from receiving too many marketing messages within a short period
newdata You can send message but:- In simpler terms: WhatsApp limits how many marketing-type templates a user can receive in a set time. If you try to send more than that limit, you’ll get this error — even if your template is approved.
Vijay Oh, I see. Does that mean WhatsApp decided they’ve already had too many messages? What can I do about it?
newdata Exactly — it's a dynamic limit based on the user's activity across all businesses. Here’s what you can do: Wait before retrying — start with 12–24 hours delay before sending the same marketing message
newdata Yes. Usually waiting 12–24 hours works well, but if it still fails, just extend the wait time — try after 2 days.
newdata Yes, also let me share one URL with you, if next time if you get any type of error just go through with this docs & you can get an idea
newdata Here is the URL - https://developers.facebook.com/docs/whatsapp/cloud-api/support/error-codes/ In this as you have got this error - 131049 has also their you can check with the error code & get the idea about error
