snapshot Yeah, when you’re making the template, you’ll get an option to schedule it. You can just pick the date and time you want the message to go out from there.
newdata Yes, that happens sometimes. There could be a few reasons maybe the message sounded too promotional, had unclear placeholders, or missed sample values. Do you remember which category you selected when submitting it?
newdata Category Means: When you're creating any of the template you have to select category. Category are of 3 types - Marketing, Utility & Authentication You have to choose the category according to your template content
newdata Okay, that’s exactly what I was trying to ask what content did you add in the template, and which category did you select while submitting it?
Ritvik I selected the Marketing category and the message was something like: Hi {{1}}, don’t miss out! Limited-time offer just for you. Click here to shop now.'
newdata Thanks for sharing! Yeah, that’s probably why it got rejected. WhatsApp is very strict with promotional messages especially if they sound too urgent or pushy like 'limited-time' or 'click now.' You can still promote offers, but the wording needs to be softer and more informative.
newdata Sure! Hi {{1}}, we have a new offer available on selected products. You can check it out here: [link] It’s still promotional, but the tone is more neutral and informative which WhatsApp is more likely to approve under the Marketing category.
newdata Exactly! Avoid words like 'hurry', 'limited time', or 'act fast'. Keep it clear, relevant, and respectful that usually works best. Please make sure when you create any template in footer always add word like: -Type 'STOP' to Unsubscribe
Ritvik Okay, what's the meaning of this thing? Please make sure when you create any template in footer always add word like: -Type 'STOP' to Unsubscribe
newdata If a customer doesn’t want to receive your messages, it’s better if they just reply with 'STOP' instead of blocking your number or marking it as spam.
